If your Blackburn product is found to be defective
in materials or workmanship, Blackburn warranties most of our products
for the lifetime of the product, and we will, at our sole option,
either repair or replace it free of charge. You must return your
product to Blackburn, as described below with a letter indicating
the specific reason you’re returning it.
To make a claim, send us the product and your contact information.
• We encourage you to send your item to us by a traceable
method (such as FedEx or UPS). Blackburn is not responsible for
lost or misdirected packages
• We will return your product using ground UPS shipping.
Overnight shipping option available at an extra charge.
• Allow 1-2 weeks for delivery
• For information, call us at 1-800-456-2355
Substitution / Discontinued Models: If your product is not currently
available (i.e. discontinued), Blackburn will replace it with
a comparable product from the current product line.
Scope and Duration of the Warranty: For pumps, racks, bottle
cages, cyclometers, multi-tools, mirrors, lights and trainers,
this warranty program lasts for the lifetime of the original owner.
This warranty program covers all parts of the above products and
applies to all types of defects or failure, except for loss.
What is not Covered: Blackburn System X Lights are covered by
a LIMITED LIFETIME WARRANTY. This covers the lamp heads and cables
only. It does not cover the System X dimmer, charger, battery
or battery internals.
Batteries are covered by a 1 YEAR WARRANTY.
Details: Blackburn warrants to the original purchaser of this
product that the product is free of defects in material and workmanship
foe the lifetime of the product, expect to the extent prohibited
by applicable law. This warranty does not apply to damage due
to heat, physical damage resulting from abuse, neglect, improper
repair, improper fit, alterations, or use unintended by the manufacturer.
This warranty is in lieu of all other agreements and warranties,
general or specific, express or implied and no representative
or person is authorized to assume liability on behalf of Blackburn
in connection with the sale of use of this product. This warranty
gives you specific legal rights, and you may also have other rights
which vary from state to state.
This warranty extends to residents of the United States only.
For more information contact us at 800-456-2355 or www.blackburndesign.com
BLACKBURN
Consumer Services
1924 County Road 3000 North
Rantoul, IL 61866